Using Key Performance Indicators (KPIs) & Dashboards
https://www.youtube.com/watch?v=Z0PDmiM3YAM[twitter-follow screen_name='RiveterTools' show_screen_name='yes']Liz Hinman - Managing Director of Operations at LightSail Education - knows a lot about operations and how to use data to manage processes (and people!). Welcome Liz back as she discusses how to track business processes with data (and do so while keeping our eyes on the bigger picture!).Want more of Liz? Check out Vendor Procurement from the Startup Perspective.Main Takeaways:
- Her approach: Think about the goals of the business and make sure that everything you measure speaks to whether or not those goals are being furthered.
- Her favorite resources: THE INTERNET. Seriously. If you're contemplating anything, a few key word searches on Google or Bing will often help you find best practices, templates, and frameworks for approaching any situation more all within minutes.